Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how we collect, use and disclose information you provide to us at XeroSecurity. We encourage you to read our Privacy Policy to ensure you understand our practices that govern our website/products/services.

Third-parties

This website may include links to third-party websites (such as WordPress, Google Analytics, MailChimp, PayPal), services, advertisers, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control, and are not responsible for third-party websites, plug-ins, and applications. We encourage you to review third party privacy statements.

Cookies may be used on our website. You can choose to disable cookies on your device through your individual browser options.

Data we collect

As required for a business/regulation need, we may collect personal data, or personal information allowing identification of an individual. Personal data does not refer to where the identity has been removed, or aggregate statistics about customers, sales, traffic patterns and so forth that have been collected.

We may collect, use, store and transfer different types of data, such as:

Identity Data: includes first name, username or similar identifier, tile, date of birth, gender.

Contact Data: includes billing address, delivery address, e-mail address and telephone numbers.

Transaction Data: includes details about payments to and from you and other details of products and services which you have purchased from us.

Technical Data: includes internet protocol (IP) address used to connect your computer to the internet, login data, browser type and version, time zone setting, location, application logs, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website or any of our products/services, user and system behavior, and other relevant machine data.

Profile Data: includes your username and password, purchases or orders made by you, interests, preferences, feedback and survey responses.

Usage Data: includes information about how you use our website, products and services including Uniform Resource Locators (URLs) clickstream to, through and from our site (including date and time); products viewed and searched for; page response times, downloading errors, length of visit to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), method used to browse away from the page.

Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use it where we need to perform a contract/provide a product or service. We may also need your personal data to comply with a legal or regulatory obligation or where it is necessary for our legitimate interests (or those of a third party) and where your interests/rights do not override those interests.

If you fail to provide certain data as requested, we may not be able to perform a contract/provide a product or service we have or are trying to enter with you. In this case we may have to cancel a product/service you have with us.

Purposes we will use your personal data

We may need to use your personal data…

-To register you as a new customer/create an account

-To process and deliver an order (including payments) and provide technical/product support

-To allow you to take part in a promotion, draw, giveaway, or sale

-To manage our relationship with you (notifying you about changes to policies, contacting you for feedback about a product)

-To administer and protect our business, products, services and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

-To provide relevant website content (including suggestions and recommendations) and measure or understand the effectiveness of the advertising we provide to you

-To use data analytics to improve our website, products/services, marketing, customer relationships and experiences

Marketing and communications

We may use your personal data to market products that may be of interest to you through our newsletter.  We may also use your contact information to respond to you when you contact us.

Marketing opt-out

You may opt out our marketing/newsletter by following the opt-out links on any e-mail message sent to you or by contacting us at any time for assistance [email protected]

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

Children

Our website/products/services are intended for users who are 13 years or older. We do not knowingly collect any personal data from children under the age of 13. If you think your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data retention

In general we will retain your information as long as your account is active, or as needed to provide products/services or as required by law.

Your rights

You can contact us to request correction of personal data we hold about you. In many cases you can request that XeroSecurity removes your account/deletes any personal data maintained on our servers. Please allow 14 days for these types of requests.

Policy changes and updates

This Policy is reviewed at least annually to ensure it accurately captures our practices and procedures. Any updates will be posted here and we encourage you to periodically review this page for the latest information on our privacy practices. Last Updated: August 31, 2020.

Consent

By using our website/products/services you hereby consent to our Privacy Policy and agree to its Terms and Conditions. However, we generally do not rely on consent as a legal basis for processing your personal data.

Questions and concerns

Contact XeroSecurity at [email protected]